WORKSHOP OVERVIEW: Effective Business Communication

Who is it for: All Employees


  • 1 day 9:30am to 4:30pm

Next Workshop: 9th March 2020 
Certificate type: Attendance

Workshop Details:

This workshop is designed to create an awareness of effective business communication practices and consider the ways in which the attendees communicate in a business environment.  To explore alternative ways of communicating within a business setting and how to be a more effective listener and engage those with whom they communicate. 

Our experienced facilitators have over 35 years of experience communicating within a business environment at all levels and they will bring the content to life by using real-life examples to contextualise thus, adding meaning and value to the workshop content.

Workshop Aims:

The aim is to build awareness of effective business communicating skills, methods and approaches and to feel more confident when communicating.

  • To identify potential changes to current communication skills and behaviours.

By the end of the Workshop the attendees will: Be able to identify potential barriers to effective business communication, be open to changing their current methods and or adopting new ones.

Workshop – Content/focus

Effective communication: Exploring different methods of communication within a business environment.

Communication styles:  Conveying a clear message, identifying hidden emotions and demonstrating listening effectively.

Building a rapport:  Effective questioning techniques and presenting a positive message.

Behaviours and barriers:  How to identify acceptance or resistance and influencing others

Communicating in meetings:  Creating an environment conducive to a positive meeting and engaging with attendee.


If you would like further information regarding this or any other training course, workshop or service that we offer, please contact us on
    0191 386 2634 or  email